National Certificate: Generic Management

Code: 59201 • NQF 5 • 162 credits (≈ 1620 hours)

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Programme: Occupational Certificate: Project Management
Programmes & Pricing
About this programme

A person acquiring this qualification will be able to manage first line managers in an organisational entity. First line managers may include team leaders, supervisors, junior managers, section heads and foremen. This qualification will create a leadership cadre for the South African society throughout multiple industries and sectors both private and public.

Modules
  • Governance and Compliance in Management Practice – 21 credits(≈ 210 hours)
    Code: ELO 5
    Apply the principles of risk, financial and knowledge management and business ethics within internal and external regulatory frameworks.
  • Leadership and Team Management for Operational Effectiveness – 21 credits(≈ 210 hours)
    Code: ELO 3
    Lead and manage a team of first line managers to enhance individual, team and unit effectiveness.
  • nan – 20 credits(≈ 200 hours)
    nan
  • Performance Management and Continuous Improvement – 20 credits(≈ 200 hours)
    Code: ELO 2
    Monitor and measure performance and apply continuous or innovative improvement interventions in the unit.
  • Priorities are identified by considering a broad range of factors in solving problems and making decisions on operational strategies. – 20 credits(≈ 200 hours)
    Code: nan
    nan
  • Stakeholder Engagement and Relationship Management – 20 credits(≈ 200 hours)
    Code: ELO 4
    Build relationships with superiors and with stakeholders across the value chain.
  • Strategic Problem Solving and Decision-Making – 20 credits(≈ 200 hours)
    Code: ELO 1
    Priorities are identified by considering a broad range of factors in solving problems and making decisions on operational strategies.
  • Team Development and Empowerment – 20 credits(≈ 200 hours)
    Code: ELO 6
    Enhance the development of teams and team members.
Learning Outcomes (29)
Linked to modules: 29 of 29
  • 1.1 Priorities are identified by considering a broad range of factors in solving problems and making decisions on operational strategies. – ELO 1.1
  • 1.2 The need for and the benefits of change are explained and recommendations are made to achieve intended results. – ELO 1.2
  • 1.3 The initiatives to be undertaken by the unit are linked to organisational goals and objectives. – ELO 1.3
  • 1.4 Operational strategies, projects and action plans are initiated and developed. – ELO 1.4
  • 1.5 Operational strategies, projects and action plans are implemented and evaluated. – ELO 1.5
  • 2.1 The performance of the teams and the unit is monitored and measured according to entity's systems and procedures. – ELO 2.1
  • 2.2 Innovative and/or continuous improvement strategies are applied according to generally accepted theory and practice. – ELO 2.2
  • 2.3 Results are evaluated in relation to intended outcomes. – ELO 2.3
  • 3.1 The talents of each team member are evaluated according to the needs and operational requirements of the unit. – ELO 3.1
  • 3.2 The team is provided with direction towards fulfilment of organisational goals. – ELO 3.2
  • 3.3 Resources are identified and used by the leader to accomplish the objectives of the unit. – ELO 3.3
  • 4.1 Relationships are built through the provision and solicitation of unit-relevant information. – ELO 4.1
  • 4.2 Communication processes that contribute towards building relationships are implemented both vertically and horizontally. – ELO 4.2
  • 4.3 Team effectiveness and desired outcomes are achieved through partnership and information sharing. – ELO 4.3
  • 4.4 Customer needs are interpreted and distilled through effective communication processes in order to ensure that relationships are sustained. – ELO 4.4
  • 5.1 Risk in the unit is managed by considering the impact and likelihood of a variety of internal and external factors. – ELO 5.1
  • 5.2 The intended outcomes of the unit are achieved by applying accepted principles and practices of financial management. – ELO 5.2
  • 5.3 The intellectual assets of the unit are identified, developed and protected through the application of the principles of knowledge management. – ELO 5.3
  • 5.4 The desired outcomes of the unit are achieved within an individual ethical framework and according to the value system of the entity. – ELO 5.4
  • 6.1 The acquisition and enhancement of skills is facilitated through people development processes. – ELO 6.1
  • 6.2 Direction is given to first line managers on their possible career progression within the entity through coaching and other personal interaction. – ELO 6.2
  • 6.3 The diversity in the team is recognised and harnessed in order to add value to team effectiveness. – ELO 6.3
  • nan
  • Priorities are identified by considering a broad range of factors in solving problems and making decisions on operational strategies.
  • Relationships are built through the provision and solicitation of unit-relevant information.
  • Risk in the unit is managed by considering the impact and likelihood of a variety of internal and external factors.
  • The acquisition and enhancement of skills is facilitated through people development processes.
  • The performance of the teams and the unit is monitored and measured according to entity's systems and procedures.
  • The talents of each team member are evaluated according to the needs and operational requirements of the unit.
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