## National Certificate: Generic Management Code: 57712 • NQF 4 • 150 credits (≈ 1500 hours) [Start Application](https://rplonline.co.za/apply/?product=10&purpose=access) [Compare](https://rplonline.co.za/programmes/compare/?q1=48) Programme: National Certificate: Generic Management SAQA 59201 [Programmes & Pricing](https://rplonline.co.za/programmes/) ##### About this programme Equips learners with management competencies across various industries. ##### Modules - Controlling – 19 credits(≈ 190 hours)Code: ELO 4Monitor performance to ensure compliance to a developed plan. - Ethics and Decision Making – 19 credits(≈ 190 hours)Make decisions based on a code of ethics. - Ethics and Decision Making – 19 credits(≈ 190 hours)Code: ELO 5Make decisions based on a code of ethics. - Leading – 19 credits(≈ 190 hours)Code: ELO 3Lead a team to work co-operatively to achieve objectives - nan – 19 credits(≈ 190 hours)nan - Organising – 19 credits(≈ 190 hours)Code: ELO 2Organise resources in accordance with developed plan. - Planning – 18 credits(≈ 180 hours)Code: ELO 1Develop plans to achieve defined objectives. - Planning : Develop plans to achieve defined objectives. – 18 credits(≈ 180 hours)Code: nannan ##### Learning Outcomes (25) Linked to modules: 25 of 25 - 1.1 Information is analysed and presented according to organisational objectives and requirements. – ELO 1.1 - 1.2 A plan is developed by using a systematic process. – ELO 1.2 - 1.3 Tasks, resources, timeframes and measurement criteria are defined and aligned to meet organisational objectives. – ELO 1.3 - 2.1 Methods, procedures and techniques to organise a work unit are applied in accordance with organisational requirements. – ELO 2.1 - 2.2 The activities of the work unit are analysed and adjusted in order to align to the organisational strategies. – ELO 2.2 - 2.3 Resources are allocated to achieve the developed plan. – ELO 2.3 - 3.1 The principles of leadership are explained and applied within a work unit. – ELO 3.1 - 3.2 The organisation's objectives and Standard Operating Procedures (SOPs) are analysed in order to determine the direction of work units. – ELO 3.2 - 3.3 Knowledge of group dynamics is applied to build a team. – ELO 3.3 - 4.1 Work unit performance is measured against organisational objectives. – ELO 4.1 - 4.2 Corrective action is taken in response to performance variances in accordance with Standard Operating Procedures (SOPs). – ELO 4.2 - 4.3 Team effectiveness and desired outcomes are achieved through partnership and information sharing. – ELO 4.3 - 4.4 Customer needs are interpreted and distilled through effective communication processes in order to ensure that relationships are sustained. – ELO 4.4 - 5.1 The concept of ethics is explained in terms of its influence on the activities of a work unit. – ELO 5.1 - 5.2 The value of a code of ethics is explained in terms of its impact on decision making. – ELO 5.2 - 5.3 Ethical decisions are made in the workplace. – ELO 5.3 - 5.4 The desired outcomes of the unit are achieved within an individual ethical framework and according to the value system of the entity. – ELO 5.4 - he performance of the teams and the unit is monitored and measured according to entity's systems and procedures. - Information is analysed and presented according to organisational objectives and requirements. - Methods, procedures and techniques to organise a work unit are applied in accordance with organisational requirements. - nan - Performance Monitored – ACC 1 - The concept of ethics is explained in terms of its influence on the activities of a work unit. - The principles of leadership are explained and applied within a work unit. - Work unit performance is measured against organisational objectives. 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