# Ombudsman

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##### About this job

Ombudsmen resolve disputes between two parties where there is a power imbalance, as an impartial mediator. They interview the parties involved and investigate the case in order to come to a resolution beneficial to both parties. They advise on conflict resolution and offer support to clients. The claims are mostly against public institutions and authorities.

Scope note: Excludes <a resource="http://data.europa.eu/esco/occupation/403be630-8d1e-43b7-9f07-098aca5bb689"" typeOf=""http://data.europa.eu/esco/model#Occupation"" href=""http://data.europa.eu/esco/occupation/403be630-8d1e-43b7-9f07-098aca5bb689""><span property=""http://www.w3.org/2000/01/rdf-schema#label"" xml:lang=""en"">mediator</span></a>."

###### Also known as

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