# Ict Help Desk Agent

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##### About this job

ICT help desk agents provide technical assistance to computer users, answer questions or solve computer problems for clients via telephone or electronically. They provide assistance concerning the use of computer hardware and software.

###### Also known as

No alternative labels listed.      Related qualifications    Bachelor of Arts in Graphic Design (120747)   [View programme](https://rplonline.co.za/programme/40/)     Bachelor of Commerce (120689)   [View programme](https://rplonline.co.za/programme/42/)     Bachelor of Commerce in Human Resource Management (120728)   [View programme](https://rplonline.co.za/programme/84/)     Higher Certificate in Bioscience (120666)   [View programme](https://rplonline.co.za/programme/45/)     Higher Certificate:Office Administration (23619)   [View programme](https://rplonline.co.za/programme/47/)      Want personalised recommendations? [Log in](https://rplonline.co.za/login/?next=/career-job/aaeec9a7-dc57-4485-890c-86b3eef735f9/) or [sign up](https://rplonline.co.za/signup/) to see matched and missing skills and programmes tailored to you.