About this job

ICT help desk agents provide technical assistance to computer users, answer questions or solve computer problems for clients via telephone or electronically. They provide assistance concerning the use of computer hardware and software.

Also known as
No alternative labels listed.
Related qualifications
Bachelor of Arts in Graphic Design (120747)
Bachelor of Commerce (120689)
Bachelor of Science in Information Technology (CTI) (120728)
Higher Certificate in Bioscience (120666)
Higher Certificate:Office Administration (23619)
Want personalised recommendations? Log in or sign up to see matched and missing skills and programmes tailored to you.