# Ground Steward/Ground Stewardess

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##### About this job

Ground stewards/ground stewardesses assist rail passengers before they board. They check in passengers and also perform customer service duties such as booking train tickets and helping passengers to apply for refunds after a delay or cancellation.

###### Also known as

No alternative labels listed.      Related qualifications    Bachelor of Arts in Graphic Design (120747)   [View programme](https://rplonline.co.za/programme/40/)     Bachelor of Business Administration (120744)   [View programme](https://rplonline.co.za/programme/41/)     Bachelor of Business Administration (122318)   [View programme](https://rplonline.co.za/programme/39/)     Bachelor of Commerce in Law (120724)   [View programme](https://rplonline.co.za/programme/56/)     Further Education and Training Certificate: Real Estate (59097)   [View programme](https://rplonline.co.za/programme/44/)      Want personalised recommendations? [Log in](https://rplonline.co.za/login/?next=/career-job/7153a12d-85e0-4123-87e9-46bb1a2dc929/) or [sign up](https://rplonline.co.za/signup/) to see matched and missing skills and programmes tailored to you.