# Customer Experience Manager

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##### About this job

Customer experience managers monitor customer experiences by creating, evaluating and improving the customer's interaction organisations in the hospitality, recreation or entertainment industry. They develop plans of action to optimise all aspects of the customer's experience. Customer experience managers strive to ensure customer satisfaction and boost company profits.

###### Also known as

No alternative labels listed.      Related qualifications    Bachelor of Business Administration (122318)   [View programme](https://rplonline.co.za/programme/39/)     Bachelor of Science in Computer Science (120722)   [View programme](https://rplonline.co.za/programme/43/)     National Certificate: Generic Management (57712)   [View programme](https://rplonline.co.za/programme/48/)     National Certificate: Generic Management (59201)   [View programme](https://rplonline.co.za/programme/49/)     Occupational Certificate: Project Management (10189)   [View programme](https://rplonline.co.za/programme/51/)      Want personalised recommendations? [Log in](https://rplonline.co.za/login/?next=/career-job/9c9752b7-3e3b-4a08-8553-b63a013f8072/) or [sign up](https://rplonline.co.za/signup/) to see matched and missing skills and programmes tailored to you.