# Crisis Helpline Operator

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##### About this job

Crisis helpline operators provide advice and support to distraught callers via the telephone. They have to deal with a diverse range of issues such as abuse, depression and financial problems. Helpline operators maintain records of the phone calls according to regulations and privacy policies.

###### Also known as

No alternative labels listed.      Related qualifications    Bachelor of Arts in Graphic Design (120747)   [View programme](https://rplonline.co.za/programme/40/)     Bachelor of Business Administration (120744)   [View programme](https://rplonline.co.za/programme/41/)     Bachelor of Business Administration (122318)   [View programme](https://rplonline.co.za/programme/39/)     Bachelor of Commerce (120689)   [View programme](https://rplonline.co.za/programme/42/)     Higher Certificate:Office Administration (23619)   [View programme](https://rplonline.co.za/programme/47/)      Want personalised recommendations? [Log in](https://rplonline.co.za/login/?next=/career-job/92df4ee3-bce3-45f6-a693-597df1b96f43/) or [sign up](https://rplonline.co.za/signup/) to see matched and missing skills and programmes tailored to you.