# Aftersales Service Manager

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##### About this job

Aftersales service managers are responsible for the lifecycle of the products delivered to customers for at least the warranty period, after which, in accordance with customer needs, for the sale of spare parts and technical support. They recruit the staff and collaborators, exercise leadership, and follow KPIs for products stocks, margins and orders. Ensure that safety rules and procedures are followed by the whole team. Manage the claims and guarantee-related processes.

###### Also known as

No alternative labels listed.      Related qualifications    Bachelor of Business Administration (120744)   [View programme](https://rplonline.co.za/programme/41/)     Bachelor of Business Administration (122318)   [View programme](https://rplonline.co.za/programme/39/)     Higher Certificate:Office Administration (23619)   [View programme](https://rplonline.co.za/programme/47/)     National Certificate: Generic Management (59201)   [View programme](https://rplonline.co.za/programme/49/)     Occupational Certificate: Project Management (10189)   [View programme](https://rplonline.co.za/programme/51/)      Want personalised recommendations? [Log in](https://rplonline.co.za/login/?next=/career-job/a2ade835-81c2-452e-a4d8-a90348bbe378/) or [sign up](https://rplonline.co.za/signup/) to see matched and missing skills and programmes tailored to you.